Małgorzata and Konrad decided to designate their old apartment for rent to tourists. However, a large number of everyday duties as well as carrying for children did not let them fully focus on proper guest reception. They neglected numerous incoming inquiries that came at different times of the day. As a consequence, guest stays frequently resulted in less than flattering online reviews of the apartment. Complains concerned too long waiting time for responses to submitted messages as well as poor arrangement of apartment interiors.
We will take over all contacts with guests from you, both phone calls and inquiries sent by electronic mail. We will also personally maintain you apartment and hand over the keys. Satisfaction of our guests has always been our priority. Our experts in interior decorating will enhance the attractiveness of the rooms. Being neat and cosy, your apartment shall satisfy even the most demanding guests and make them recommend staying at your place to others.
Results during the first year of rental
‘Renters has relieved me of the most painstaking obligations related to guest relations for over a year. I finally have some time for my family and I do not have to worry about the apartment condition any more.’
Scope of our work
- We added some more character to the rooms by means of gentle changes in the interior design
- We performed a new photo session
- We provided the apartment with high quality bed linen and towels
- We took over all issues connected with guest services – contacts, keys delivery, as well as cleaning services and overall supervision over the apartment after each guest stay.